The Effect of Employee Well-Being on Customer Service Job Performance
نویسندگان
چکیده
منابع مشابه
Overall Well-Being and Supervisor Ratings of Employee Performance, Accountability, Customer Service, Innovation, Prosocial Behavior, and Self-Development.
OBJECTIVE The aim of this study was to study the effects of overall well-being and well-being change on six supervisor-rated indicators of employee performance valued by organizations: overall performance, accountability, customer service, innovation, prosocial behavior, and self-development. METHODS The current study used two waves of well-being survey data collected over 2 years and supervi...
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ژورنال
عنوان ژورنال: Advances in economics, business and management research
سال: 2023
ISSN: ['2352-5428']
DOI: https://doi.org/10.2991/978-94-6463-158-6_47